In our commitment with transparency, ethics, and legality, we offer various communications channels for users, authorities, and other interested parties. Here you can find all the information and forms you need to contact us depending on the nature of your request or notification.
For reports related with the misuse of our services, including but not limiting to illegal activities like: fraud, harassment, unauthorized use of the network, spam or cybercrimes.
Our team will review the provided information and will take measures if it finds an infraction has been commited. We'll only contact you if we need additional information.
Contact channel exclusive for official authorities of the member States of the EU.
On these channels we will only review messages received from official authorities.
Anonymous communication channel for employees, clients, and suppliers to report irregularities or ethical or legal violations within the company.
The information provided will be only accessible to an external and impartial team that assures the confidentiality of the communications.
