How does ConectaBalear’s Optic Fiber work?

¿How do we bring fiber to another town?

Installing a fiber optic network in a town requires time, dedication and support from local authorities and their citizens. Here we explain the whole process.

First phase: the project

First contact

The first step before deciding whether to start a fiber project in a new location, is to conduct a study assessing the interest of citizens, the number of people who already use our Wimax services in the area and if ultra fast broadband services are already offered there.


Our engineering team contacts local authorities and thoroughly investigates the area: streets, population density and existing underground pipelines. All this to have the best and most complete radiography that will allow us to carry out our work in an efficient way and with the minimum inconvenience for the neighbors of the locality where we are deploying.


Once we have all the details, we design an optical fiber map optimized to the specific needs and features of the town. Then we officially present our technical project to the city council for approval, ending the first phase and being able to start the second phase, the deployment.

Second phase: the deployment


Our technical team begins to deploy the optic fiber along all the streets of the town, following the design presented by our engineering team. In this phase you will frequently see several workers and vehicles of ConectaBalear in the area. That means there is not much left!


After having completed the laying of fiber cables throughout the urban nucleus, our installers are responsible for merging and connecting the entire network. To finish the project, we make a reflectometry diagnosis and certify that the entire network works as it should. At this moment, you can already connect with the fiber!

Fiber installation at your home

We explain the steps that we follow to connect your home to our fiber network

Connection from your street to inside your house

Our technicians proceed to carry a fiber optic cable from the CTO (optical terminal box) to the interior of your home where the PTR (optical network termination point) is located. If it is a modern home, the CTO is located in the telecommunications room of the building (RITI). Depending on the difficulty of the wiring the installation at this point takes between 1 and 2 hours.

We connect the ONT and configure everything that is necessary

At this point, the PTR and the ONT (fiber optic router) are connected by an optical fiber cable. This ONT has WiFi so our technicians leave the service and your internal network connection configured.

You can already browse at the maximum speed

The process has finished and our technicians check that the installation meets the quality levels. You can now fully enjoy the ultra fast broadband connection you just hired!

Do you want fiber in your home? Check the coverage and ask for an installation appointment